The Impact of Current Crises on Selected Tourism Enterprises in Slovakia in the Context of Personnel Management
Anna Šenková - University of Prešov, Faculty of Management and Business, Konštantínova 16, 080 01 Prešov, Slovakia
Erika Kormaníková - University of Prešov, Faculty of Management and Business, Konštantínova 16, 080 01 Prešov, Slovakia
Patrícia Patakyová - University of Prešov, Faculty of Management and Business, Konštantínova 16, 080 01 Prešov, Slovakia
DOI: https://doi.org/10.31410/tmt.2023-2024.125
Anna Šenková - University of Prešov, Faculty of Management and Business, Konštantínova 16, 080 01 Prešov, Slovakia
Erika Kormaníková - University of Prešov, Faculty of Management and Business, Konštantínova 16, 080 01 Prešov, Slovakia
Patrícia Patakyová - University of Prešov, Faculty of Management and Business, Konštantínova 16, 080 01 Prešov, Slovakia
DOI: https://doi.org/10.31410/tmt.2023-2024.125
8th International Thematic Monograph - Modern Management Tools and Economy of Tourism Sector in Present Era, Belgrade, 2023/2024, Published by: Association of Economists and Managers of the Balkans in cooperation with the Faculty of Tourism and Hospitality, Ohrid, North Macedonia; ISSN 2683-5673, ISBN 978-86-80194-81-3 ; Editors: Vuk Bevanda, associate professor, Faculty of Social Sciences, Belgrade, Serbia; Snežana Štetić, full time professor, The College of Tourism, Belgrade, Serbia, Printed by: SKRIPTA International, Belgrade
Abstract: The present study deals with the extremely topical issue of the impact of the three ongoing crises on selected business sectors. Its main objective is to examine the impact of the COVID-19 pandemic, the military conflict in Ukraine and the energy crisis on selected business sectors in Slovakia in the context of personnel management. Information on the impact of these crises on the selected sectors was obtained by questionnaire method in cooperation with the Republic Union of Employers and the Association of Hotels and Restaurants of Slovakia. Thus, in the example of 78 enterprises from the selected sectors, it was found that the most significant impact on these sectors was the impact of the pandemic and the energy crisis. In the conclusion of the study, we present proposals aimed at an integrated management model that considers the current state of the enterprises in the selected sectors after the impact of these crises has been felt.
Keywords: Personnel management; Accommodation and catering establishments; Tourism; COVID-19 pandemic; Military conflict in Ukraine; Energy crisis
REFERENCES
Abdou, A. H., Khalil, A. A. F., Mahmoud, H. M. E., Elsaied, M. A., & Elsaed, A. A. (2022). The Impact of Hospitality Work Environment on Employees’ Turnover Intentions During COVID-19 Pandemic: The Mediating Role of Work-Family Conflict. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.890418
AHRS. (2021). Marek Harbuľák: Aká mala byť a bola tohtoročná sezóna a čomu sa nevyhneme na jeseň. Hotelier. 15(2), 16-17. ISSN 1337-0545.
AHRS. (2022). Mnohí už svoje prevádzky neotvorili. HORECA. 18(2), 16-17. ISSN 1336-4332.
Akamavi, R. K., Ibrahim, K., & Swaray, R. (2022). Tourism and Troubles: Effects of Security Threats on the Global Travel and Tourism Industry Performance. Journal of Travel Research. 62(8). https://doi.org/10.1177/00472875221138792
Barak, S. (2022). Energy crisis: how to protect your hospitality business. Online. Retrieved from: https://ensoconnect.com/energy-crisis-and-hospitality/
Croes, R., K. Semard, K., & Rivera, M. (2021). The state of the hospitality industry 2021 employment report: COVID-19 labor force legacy. Dick Pope Sr. Institute Sr. for Tourism Studies Working Paper. Online. Retrieved from: https://hospitality.ucf.edu/wp-content/uploads/sites/2/2021/10/state-of-the-hospitality-10282021web-compressed.pdf
Davahli, M. R., Kaerwowski, W., Sonmez, S., & Apostolopoulos, Y. (2020). The Hospitality Industry in the Face of the COVID-19 Pandemic: Current Topics and Research Methods. International Journal of Environmental Research and Public Health. 17(20), 7366. https:// doi.org/10.3390/ijerph17207366
Dogra, S. (2022). COVID-19: Vplyv na zamestnancov v pohostinstve. Online. Retrieved from: https://hospitalityinsights.ehl.edu/covid-19-impact-hospitality-workforce
Dzvoníková, Z. (2022). Obsadenosť hotelov stále diktoval COVID. HORECA. 18(2), 5. ISSN 1336-4332.
Fana, M., Tolan, S., Torrejón, S., Uzri Brancati, C., & Fernandez-Maciás, E. (2020). The COVID confinement measures and EU labour markets. Luxemburg: Publications Office of the European Union. https://doi.org/10.2760/079230
Fowler, D. S. (2022). Impact of COVID-19 on the global hospitality industry: a brief review of current academic literature and meta-analysis to determine primary qualitative themes. Reserach in Hospitality Management. 12(1). 29-34. https://doi.org/10.1080/22243534.2022 .2080948
Global Data Travel and Tourism. (2022). Europe’s energy crisis will increase lodging costs and deter consumers. Online. Retrieved from: https://www.hotelmanagement-network.com/ comment/europes-energy-crisis-lodging-costs/
Gössling, S., & Schweiggart, N. (2022). Two years of COVID-19 and tourism: what we learned, and what we should have learned. Journal of Sustainable Tourism. 30(4), 915-931. https:// doi.org/10.1080/09669582.2022.2029872
Gössling, S., Scott, D., & Hall, M. C. (2021). Pandemics, tourism, and global change: a rapid assessment of COVID-19. Journal of Sustainable Tourism. 29(1), 1-210. https://doi.org/10.10 80/09669582.2020.1758708
Hogenová, M. (2020). Dopad pandémie COVID-19 na oblasť cestovného ruchu v Slovenskej republike v období marec až august/september 2020. Online. Retrieved from: https://www. nrsr.sk/web/Dynamic/Download.aspx?DocID=506718
Horváthová, N., & Kramárová, Z. (2021). Hotelom v lete nechýbali hostia, ale zamestnanci. Hotelier. 17(2), 18-23. ISSN 1337-0545.
Huang, A., De la Mora Velasco, E., Marsh, J., & Workman, H. (2021). COVID-19 and the future of work in the hospitality industry. International Journal of Hospitality Management, (97), 102986. https://doi.org/10.1016/j.ijhm.2021.102986
Hubinská, V. (2022). O čom sa diskutovalo na jarnej konferencii. HORECA. 18(3). ISSN 1336-4332.
ILO. (2020). COVID-19 and employment in the tourism sector: Impact and response in Asia and the Pacific. Online. Retrieved from: https://www.ilo.org/wcmsp5/groups/public/---asia/--- ro-bangkok/documents/briefingnote/wcms_742664.pdf
Khan, A., Bibi, S., Lyu, J., Latif, A., & Lorenzo, A. (2020). COVID-19 and sectoral employment trends: assessing resilience in the US leisure and hospitality industry. Current Issues in Tourism. 24(7), 952-969. https://doi.org/10.1080/13683500.2020.1850653
Khanna, R. C., Cicinelli, M. V., Gilbert, S. S., Honavar, S. G., & Murthy, G. S. V. (2020). Covid-19 pandemic: Lessons learned and future directions. Indian Journal of Ophthalmology, 68(5), 703-710. https://doi.org/10.4103/ijo.IJO_843_20
Mehta, K., & Panse, C. (2022). Effect of Covid-19 pandemic: tourism and hospitality industry. CARDIOMETRY (22), 406-414. https://doi.org/10.18137/cardiometry.2022.22.406414
Nikolova, M. (2022). How Russia’s war on Ukraine impacts travel and tourism. Online. Retrieved from: https://emerging-europe.com/news/how-russias-war-on-ukraine-impacts-travel-and-tourism/
O’Neill, S. (2022). Europe’s Hotels Risk Lights Out in Energy Crisis Spawned by Ukraine War. Online. Retrieved from: https://skift.com/2022/09/06/europes-hotels-risk-lights-out-in-energy-crisis-spawned-by-ukraine-war/
Ozdemir, O., Dogru, T., Kizildag, M., Mody, M., & Suess, C. (2021). Quantifying the economic impact of COVID-19 on the U.S. hotel industry: Examination of hotel segments and operational structures. Tourism Management Perspectives, 39, 100864. https://doi.org/10.1016/j. tmp.2021.10086
Palatková, M. (2014). Mezinárodní turismus. Praha: Grada. ISBN 978-80-247-4862-7.
Plzáková, L., & Smeral, E. (2022). COVID-19 pandemic, the war in Ukraine and looming risks for tourism’s recovery. Tourism economics. https://doi.org/10.1177/13548166221131722
Sanabria-Díaz, J. M., Aguiar-Quintana, T., & Araujo-Cabrera, Y. (2021). Public strategies to rescue the hospitality industry following the impact of COVID-19: A case study of the European Union. International Journal of Hospitality Management, 97, 102988. https://doi. org/10.1016/j.ijhm.2021.102988
Saul, L. (2022). Trends in hospitality – The impact of an energy shift. Online. Retrieved from: https://hospitalityinsights.ehl.edu/energy-shift-trends-in-hospitality
Statistical Office of Slovakia. (2022). Návštevnosť UZ - SR, kraje, Online. Retrieved from: https:// datacube.statistics.sk/#!/view/sk/vbd_sk_win2/cr3801mr/v_cr3801mr_00_00_00_sk
Sun, Y.-Y., Li, M., Lenzen, M., Malik, A., & Pomponi, F. (2022). Tourism, job vulnerability and income inequality during the COVID-19 pandemic: A global perspective. Annals of Tourism Research Empirical Insights, 3(1), 100046. https://doi.org/10.1016/j.annale.2022.100046
Ullerová, N., & Lisá, L. (2022). Hotelierstvo a gastronómia sa menia. Dočasne, či trvalo? Hotelier. 16(1), 24-30. ISSN 1336-4332.
UNWTO. (2020). Un secretary-general: „It is imperative that we rebuild the tourism sector in a safe, equitable and climate friendly manner. Online. Retrieved from: https://www.unwto. org/news/un-secretary-general-it-is-imperative-that-we-rebuild-the-tourism-sector
UNWTO. (2022). Impact of the russian offensive in ukraine on international touris. Online. Retrieved from: https://www.unwto.org/impact-russian-offensive-in-ukraine-on-tourism
WTTC. (2022). Travel & Tourism could grow to $8,6 trillion in 2022, says WTTC. Online. Retrieved from: https://wttc.org/news-article/travel-and-tourism-could-grow-to-8-point-6-trillion-usd-in-2022-say-wttc
Keywords: Personnel management; Accommodation and catering establishments; Tourism; COVID-19 pandemic; Military conflict in Ukraine; Energy crisis
REFERENCES
Abdou, A. H., Khalil, A. A. F., Mahmoud, H. M. E., Elsaied, M. A., & Elsaed, A. A. (2022). The Impact of Hospitality Work Environment on Employees’ Turnover Intentions During COVID-19 Pandemic: The Mediating Role of Work-Family Conflict. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.890418
AHRS. (2021). Marek Harbuľák: Aká mala byť a bola tohtoročná sezóna a čomu sa nevyhneme na jeseň. Hotelier. 15(2), 16-17. ISSN 1337-0545.
AHRS. (2022). Mnohí už svoje prevádzky neotvorili. HORECA. 18(2), 16-17. ISSN 1336-4332.
Akamavi, R. K., Ibrahim, K., & Swaray, R. (2022). Tourism and Troubles: Effects of Security Threats on the Global Travel and Tourism Industry Performance. Journal of Travel Research. 62(8). https://doi.org/10.1177/00472875221138792
Barak, S. (2022). Energy crisis: how to protect your hospitality business. Online. Retrieved from: https://ensoconnect.com/energy-crisis-and-hospitality/
Croes, R., K. Semard, K., & Rivera, M. (2021). The state of the hospitality industry 2021 employment report: COVID-19 labor force legacy. Dick Pope Sr. Institute Sr. for Tourism Studies Working Paper. Online. Retrieved from: https://hospitality.ucf.edu/wp-content/uploads/sites/2/2021/10/state-of-the-hospitality-10282021web-compressed.pdf
Davahli, M. R., Kaerwowski, W., Sonmez, S., & Apostolopoulos, Y. (2020). The Hospitality Industry in the Face of the COVID-19 Pandemic: Current Topics and Research Methods. International Journal of Environmental Research and Public Health. 17(20), 7366. https:// doi.org/10.3390/ijerph17207366
Dogra, S. (2022). COVID-19: Vplyv na zamestnancov v pohostinstve. Online. Retrieved from: https://hospitalityinsights.ehl.edu/covid-19-impact-hospitality-workforce
Dzvoníková, Z. (2022). Obsadenosť hotelov stále diktoval COVID. HORECA. 18(2), 5. ISSN 1336-4332.
Fana, M., Tolan, S., Torrejón, S., Uzri Brancati, C., & Fernandez-Maciás, E. (2020). The COVID confinement measures and EU labour markets. Luxemburg: Publications Office of the European Union. https://doi.org/10.2760/079230
Fowler, D. S. (2022). Impact of COVID-19 on the global hospitality industry: a brief review of current academic literature and meta-analysis to determine primary qualitative themes. Reserach in Hospitality Management. 12(1). 29-34. https://doi.org/10.1080/22243534.2022 .2080948
Global Data Travel and Tourism. (2022). Europe’s energy crisis will increase lodging costs and deter consumers. Online. Retrieved from: https://www.hotelmanagement-network.com/ comment/europes-energy-crisis-lodging-costs/
Gössling, S., & Schweiggart, N. (2022). Two years of COVID-19 and tourism: what we learned, and what we should have learned. Journal of Sustainable Tourism. 30(4), 915-931. https:// doi.org/10.1080/09669582.2022.2029872
Gössling, S., Scott, D., & Hall, M. C. (2021). Pandemics, tourism, and global change: a rapid assessment of COVID-19. Journal of Sustainable Tourism. 29(1), 1-210. https://doi.org/10.10 80/09669582.2020.1758708
Hogenová, M. (2020). Dopad pandémie COVID-19 na oblasť cestovného ruchu v Slovenskej republike v období marec až august/september 2020. Online. Retrieved from: https://www. nrsr.sk/web/Dynamic/Download.aspx?DocID=506718
Horváthová, N., & Kramárová, Z. (2021). Hotelom v lete nechýbali hostia, ale zamestnanci. Hotelier. 17(2), 18-23. ISSN 1337-0545.
Huang, A., De la Mora Velasco, E., Marsh, J., & Workman, H. (2021). COVID-19 and the future of work in the hospitality industry. International Journal of Hospitality Management, (97), 102986. https://doi.org/10.1016/j.ijhm.2021.102986
Hubinská, V. (2022). O čom sa diskutovalo na jarnej konferencii. HORECA. 18(3). ISSN 1336-4332.
ILO. (2020). COVID-19 and employment in the tourism sector: Impact and response in Asia and the Pacific. Online. Retrieved from: https://www.ilo.org/wcmsp5/groups/public/---asia/--- ro-bangkok/documents/briefingnote/wcms_742664.pdf
Khan, A., Bibi, S., Lyu, J., Latif, A., & Lorenzo, A. (2020). COVID-19 and sectoral employment trends: assessing resilience in the US leisure and hospitality industry. Current Issues in Tourism. 24(7), 952-969. https://doi.org/10.1080/13683500.2020.1850653
Khanna, R. C., Cicinelli, M. V., Gilbert, S. S., Honavar, S. G., & Murthy, G. S. V. (2020). Covid-19 pandemic: Lessons learned and future directions. Indian Journal of Ophthalmology, 68(5), 703-710. https://doi.org/10.4103/ijo.IJO_843_20
Mehta, K., & Panse, C. (2022). Effect of Covid-19 pandemic: tourism and hospitality industry. CARDIOMETRY (22), 406-414. https://doi.org/10.18137/cardiometry.2022.22.406414
Nikolova, M. (2022). How Russia’s war on Ukraine impacts travel and tourism. Online. Retrieved from: https://emerging-europe.com/news/how-russias-war-on-ukraine-impacts-travel-and-tourism/
O’Neill, S. (2022). Europe’s Hotels Risk Lights Out in Energy Crisis Spawned by Ukraine War. Online. Retrieved from: https://skift.com/2022/09/06/europes-hotels-risk-lights-out-in-energy-crisis-spawned-by-ukraine-war/
Ozdemir, O., Dogru, T., Kizildag, M., Mody, M., & Suess, C. (2021). Quantifying the economic impact of COVID-19 on the U.S. hotel industry: Examination of hotel segments and operational structures. Tourism Management Perspectives, 39, 100864. https://doi.org/10.1016/j. tmp.2021.10086
Palatková, M. (2014). Mezinárodní turismus. Praha: Grada. ISBN 978-80-247-4862-7.
Plzáková, L., & Smeral, E. (2022). COVID-19 pandemic, the war in Ukraine and looming risks for tourism’s recovery. Tourism economics. https://doi.org/10.1177/13548166221131722
Sanabria-Díaz, J. M., Aguiar-Quintana, T., & Araujo-Cabrera, Y. (2021). Public strategies to rescue the hospitality industry following the impact of COVID-19: A case study of the European Union. International Journal of Hospitality Management, 97, 102988. https://doi. org/10.1016/j.ijhm.2021.102988
Saul, L. (2022). Trends in hospitality – The impact of an energy shift. Online. Retrieved from: https://hospitalityinsights.ehl.edu/energy-shift-trends-in-hospitality
Statistical Office of Slovakia. (2022). Návštevnosť UZ - SR, kraje, Online. Retrieved from: https:// datacube.statistics.sk/#!/view/sk/vbd_sk_win2/cr3801mr/v_cr3801mr_00_00_00_sk
Sun, Y.-Y., Li, M., Lenzen, M., Malik, A., & Pomponi, F. (2022). Tourism, job vulnerability and income inequality during the COVID-19 pandemic: A global perspective. Annals of Tourism Research Empirical Insights, 3(1), 100046. https://doi.org/10.1016/j.annale.2022.100046
Ullerová, N., & Lisá, L. (2022). Hotelierstvo a gastronómia sa menia. Dočasne, či trvalo? Hotelier. 16(1), 24-30. ISSN 1336-4332.
UNWTO. (2020). Un secretary-general: „It is imperative that we rebuild the tourism sector in a safe, equitable and climate friendly manner. Online. Retrieved from: https://www.unwto. org/news/un-secretary-general-it-is-imperative-that-we-rebuild-the-tourism-sector
UNWTO. (2022). Impact of the russian offensive in ukraine on international touris. Online. Retrieved from: https://www.unwto.org/impact-russian-offensive-in-ukraine-on-tourism
WTTC. (2022). Travel & Tourism could grow to $8,6 trillion in 2022, says WTTC. Online. Retrieved from: https://wttc.org/news-article/travel-and-tourism-could-grow-to-8-point-6-trillion-usd-in-2022-say-wttc
| tmt.2023-2024.125.pdf |
Association of Economists and Managers of the Balkans
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E-mail: [email protected]
www.udekom.org.rs
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E-mail: [email protected]
www.udekom.org.rs
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Registration number.: 28157347