GENERIC SKILLS DETERMINING QUALITY OF HUMAN RESOURCES – LESSONS FROM MANAGERS
Rogala Piotr
Wrocław University of Economics, ul. Komandorska 118-120, 53-345 Wrocław, Poland
DOI: https://doi.org/10.31410/Balkans.JETSS.2019.2.1.58-64
Rogala Piotr
Wrocław University of Economics, ul. Komandorska 118-120, 53-345 Wrocław, Poland
DOI: https://doi.org/10.31410/Balkans.JETSS.2019.2.1.58-64
Balkans Journal of Emerging Trends in Social Sciences, (2019) , Vol 2, No 1
ISSN: 2620-164X
ISSN: 2620-164X
Abstract: Human resources are recognized as one of the key factors of success. The generic skills significantly determine the quality of those resources. The paper aims at identifying a set of generic skills which are the most expected by managers. The discussion is based on the results of a survey which was carried out among the representatives of the pulp and paper industry. The responses came from 34 managers (including 17 top managers) from 17 different countries. The 10 most significant (most wanted by the managers) generic skills were identified as: (1) teamwork, (2) flexibility, (3) initiative, (4) leadership, (5) drive, (6) analyzing and investigating, (7) global skills, (8) planning and organizing, (9) verbal communication and (10) computer skills.
Keywords: Generic skills, quality of human resources, the pulp and paper industry
JEL Classifications M12
REFERENCES
Keywords: Generic skills, quality of human resources, the pulp and paper industry
JEL Classifications M12
REFERENCES
- Almeida, L. F., & Zylbersztajn, D. (2017). Key Success Factors in the Brazilian Coffee Agrichain: Present and Future Challenges. International Journal on Food System Dynamics, 1(8), 45-53. doi: http://dx.doi.org/10.18461/ijfsd.v8i1.814
- Aruștei, C. (2013). The Quality of Human Resources. A Request for Hotel Industry Development. A Theoretical Approach. Annals of the „Constantin Brâncuşi” University of Târgu Jiu, 2, 86-91.
- Chan, C. K.Y., Zhao Y., & Luk, L. Y.Y. (2017). A Validated and Reliable Instrument Investigating Engineering Students’ Perceptions of Competency in Generic Skills. Journal of Engineering Education, (106)2, 299–325. doi: 10.1002/jee.20165
- Deepa, S., & Seth, M. (2013). Do Soft Skills Matter? – Implications for Educators Based on Recruiters’ Perspective. The Icfai University Journal of Soft Skills, 7(1),7-20.
- Euler Hermes Global. Retrieved January 17, 2018 from www.eulerhermes.com
- Gębarowski, M., Siemieniako, D. (2015). Mystery visitor as a research method of trade show performance. Economics and Management, 7(3), 15-24. doi: 10.12846/j.em.2015.03.02
- Griffin, M., & Annulis, H. (2013). Employability skills in practice: the case of manufacturing education in Mississippi. International Journal of Training and Development, 17(3), 221-232.
- Heijke, H., Meng, C., & Ris, C. (2003). Fitting to the job: the role of generic and vocational competencies in adjustment and performance. Labour Economics, 10, 215-229. doi:10.1016/S0927-5371(03)00013-7
- Hrabinová, Š., Novosák, J., Hájek, O., & Pomazalová, N. (2012). Universities, human capital, social capital and enterprise: Some lessons from the Czech Republic. Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, 60 (2), 91–96.
- International Organization for Standardization. (2015). ISO 9000 Quality management systems — Fundamentals and vocabulary, Geneva.
- Lester, S. (2014). Professional standards, competence and capability. Higher Education, Skills and Work-based Learning, 4(1), 31-43.
- Mansfield, B. (2005), Competence and standards. In Burke J. (Ed), Competency Based Education and Training (pp. 23-33), London-New York-Philadelphia: The Falmer Press.
- Owusu-Manu, D., Addy, M., Agyekum, K., & Aidoo, C. (2017). Exploring the Critical Success Factors of Ghanaian Bullt Environment Consulting Firms. International Journal of Construction Project Management, 9(2), 137-152.
- Prasad, D., Pradhan R., Gaurav, K., Chatterjee P., Dash, S., & Mayak, S. (2018). Analyzing the critical success factors for implementation of sustainable supply chain management: an Indian case study. Decision, 45(1), 3-25. doi: 10.1007/s40622-017-0171-7
- Pulpapernews.com. Retrieved January 11, 2018, from www.pulpapernews.com
- Ramos, C., Ng M., Sung J., & Loke F. (2013). Wages and skills utilization: effect of broad skills and generic skills on wages in Singapore, International Journal of Training and Development, 17(2), 116-134. doi: 10.1111/ijtd.12004
- Sharma, M. (2009). How Important Are Soft Skills from the Recruiter’s Perspective. The Icfai University Journal of Soft Skills, 3(2), 19- 28.
- Sohu, S., Jhatial, A. A., Ullah, K., Lakhiar, M. T., & Shahzaib, J. (2018). Determining the Critical Success Factors for Highway Construction Projects in Pakistan. Engineering, Technology & Applied Science Research, 8(2), 2685-2688.
- The Energy Technology Systems Analysis Program. Retrieved January 11, 2018, from www.iea-etsap.org
- Top 10 skills employers are looking for. Retrieved January 12, 2018, from www.kent.ac.uk/ces/
| balkans_jetss_vol_2_no_1_58-64.pdf |
Association of Economists and Managers of the Balkans
- UdEkoM Balkan -
179 Ustanicka St, 11000 Belgrade, Republic of Serbia
E-mail: [email protected]
www.udekom.org.rs
- UdEkoM Balkan -
179 Ustanicka St, 11000 Belgrade, Republic of Serbia
E-mail: [email protected]
www.udekom.org.rs
Tel. +381 62 812 5779
VAT number: 108747027
Registration number.: 28157347
Registration number.: 28157347