SPORT MANAGEMENT MATURITY ASSESSMENT: APPLICATION TO COSMA COMPETENCIES SCALE
Xanthi Tsipoura - Department of Financial and Management Engineering, School of Engineering, University of the Aegean, Greece
Spyros Sakellariou - Department of Financial and Management Engineering, School of Engineering, University of the Aegean, Greece
Michail Glykas - Department of Financial and Management Engineering, School of Engineering, University of the Aegean, Greece
Athina Tsimpidou - Department of Financial and Management Engineering, School of Engineering, University of the Aegean, Greece
DOI: https://doi.org/10.31410/Balkans.JETSS.2022.5.2.125-142
Xanthi Tsipoura - Department of Financial and Management Engineering, School of Engineering, University of the Aegean, Greece
Spyros Sakellariou - Department of Financial and Management Engineering, School of Engineering, University of the Aegean, Greece
Michail Glykas - Department of Financial and Management Engineering, School of Engineering, University of the Aegean, Greece
Athina Tsimpidou - Department of Financial and Management Engineering, School of Engineering, University of the Aegean, Greece
DOI: https://doi.org/10.31410/Balkans.JETSS.2022.5.2.125-142
|
Balkans Journal of Emerging Trends in Social Sciences, (2022) , Vol 5, No 2
ISSN: 2620-164X |
| ||
Abstract: The results of a literature survey on the application of management science fields to sport management are presented. The most prominent Critical Success Factors and Enablers for their achievement, identified in the SM maturity assessment frameworks are specified. Existing published work in sport management per critical success factor and enabler category is also presented thus providing a theoretical basis for their significance in the sport management field. A novel holistic sports management maturity assessment framework is proposed. The framework is based on and includes, a ten-by-ten matrix, the most prominent critical success factors and enablers identified in the literature survey. The proposed framework is then applied to the most known sport management competencies accreditation framework called COSMA. The result of this application is a proposed novel “tracking matrix”. Both the proposed maturity frameworks and the tracking matrix can be used by both academics and practitioners in the SM field.
Keywords: Sport management, Maturity assessment, Maturity frameworks, COSMA, Tracking matrix, Human resources management, Operations management.
JEL Classification M12 · M54 · C44
Keywords: Sport management, Maturity assessment, Maturity frameworks, COSMA, Tracking matrix, Human resources management, Operations management.
JEL Classification M12 · M54 · C44
REFERENCES
Adair, D. (2017). Sport Management with Historical Perspective. The International Journal of the History of Sport, 34(5-6), 309-314. https://doi.org/10.1080/09523367.2017.1378182
Agha, N., & Dixon, J. C. (2021). The Uniqueness of Spectator Sport from a Strategic Management Perspective: The Case for Spectatoritis. Journal of Global Sport Management, 6(1), 7-29. https://doi.org/10.1080/24704067.2019.1641830
Alford, J., & Head, B. W. (2017). Wicked and less wicked problems: a typology and a contingency framework. Policy and Society, 36(3), 397-413. https://doi.org/10.1080/14494035.2017.1361634
Anagnostopoulos, C., Carril, S. L., & Żyśko, J. (2021). Sport as a vehicle for implementing corporate social responsibility: firms listed on the Warsaw and Moscow stock exchanges. European J. of International Management, 15(2/3), 367. https://doi.org/10.1504/ejim.2021.113271
Ashraf, Z., Afshan, G., & Sahibzada, U. F. (2021). Unpacking strategic corporate social responsibility in the time of crisis: a critical review. Journal of Global Responsibility, 13(2), 127-156. https://doi.org/10.1108/jgr-03-2021-0030
Babaei, M., Noorbakhsh, M., Khodayari, A., & Nourbakhsh, P. (2020). The Effect of Modernization on Process of Change Management with the Mediating Role of Policy Making in Olympic Sports. Sport Management Studies, https://doi.org/10.22089/smrj.2020.8900.3030
Bamford, D., Hannibal, C., Kauppi, K., & Dehe, B. (2018). Sports operations management: examining the relationship between environmental uncertainty and quality management orientation. European Sport Management Quarterly, 18(5), 563-582. https://doi.org/10.1080/16184742.2018.1442486
Bartlett, J. D., & Drust, B. (2021). A framework for effective knowledge translation and performance delivery of Sport Scientists in professional sport. European Journal of Sport Science, 21(11), 1579-1587. https://doi.org/10.1080/17461391.2020.1842511
Behnam, M., Delshab, V., & Tuan, L. T. (2022). Perceived service innovation in non-profit sports clubs: the antecedents and consequence. European Sport Management Quarterly, 22(3), 440-462. https://doi.org/10.1080/16184742.2020.1799051
Biscaia, R., Yoshida, M., & Kim, Y. (2021). Service quality and its effects on consumer outcomes: a meta-analytic review in spectator sport. European Sport Management Quarterly, 1(25). https://doi.org/10.1080/16184742.2021.1938630
Bocarro, J., Byers, T., & Carter, L. (2018). Legacy of sporting and non-sporting mega event research. Legacies and Mega Events, 7-24. https://doi.org/10.4324/9781315558981-2
Breitbarth, T., Walzel, S., & van Eekeren, F. (2019). ‘European-ness’ in social responsibility and sport management research: anchors and avenues. European Sport Management Quarterly, 19(1), 1-14. https://doi.org/10.1080/16184742.2019.1566931
Brown, S., Getz, D., Pettersson, R., & Wallstam, M. (2015). Event evaluation: definitions, concepts and a state of the art review. International Journal of Event and Festival Management, 6(2), 135-157. https://doi.org/10.1108/ijefm-03-2015-0014
Byers, T., Hayday, E., & Pappous, A. S. (2020). A new conceptualization of mega sports event legacy delivery: Wicked problems and critical realist solution. Sport Management Review, 23(2), 171-182. https://doi.org/10.1016/j.smr.2019.04.001
Byun, J., & Leopkey, B. (2021). A resource-based view of post-Games legacy strategy: the case of the 2018 Pyeong Chang Olympic games. Sport in Society, 24(12), 2139-2158. https://doi.org/10.1080/17430437.2021.1991324
Carlini, J., Pavlidis, A., Thomson, A., & Morrison, C. (2021). Delivering on social good - corporate social responsibility and professional sport: a systematic quantitative literature review. Journal of Strategic Marketing, 1-14. https://doi.org/10.1080/0965254x.2021.1881147
Chalip, L., Green, B. C., Taks, M., & Misener, L. (2017). Creating sport participation from sport events: making it happen. International Journal of Sport Policy and Politics, 9(2), 257-276. https://doi.org/10.1080/19406940.2016.1257496
Chappelet, J. L., & Mrkonjic, M. (2019). Assessing sport governance principles and indicators. In M. Winand & C. Anagnostopoulos (Eds.), Research handbook on sport governance (pp. 10–28). Edward Elgar.
Chen, C.-Y., & Lin, Y.-H. (2021). Comparison Between Various Corporate Social Responsibility Initiatives Based on Spectators’ Attitudes and Attendance Intention for a Professional Baseball Franchise. Sport Marketing Quarterly, 30(2). https://doi.org/10.32731/smq.302.0621.01
Chen, S., Zheng, J., & Dickson, G. (2018). An Organizational Life Cycle Approach to Exploring the Elite Sport Legacy of Summer Olympic Host Nations: The Cases of China (Beijing 2008) and Australia (Sydney 2000). The International Journal of the History of Sport, 35(12-13), 1276-1305. https://doi.org/10.1080/09523367.2019.1583646
Chutiphongdech, T., & Kampitak, T. (2022). A Systematic Review of the Key Success Factors of Sports Event Management: A Resource-based View Approach. Annals of Applied Sport Science, 10(4), 0-0. http://dx.doi.org/10.52547/aassjournal.1100. Article in press.
Clark, J., Kearns, A., & Cleland, C. (2016). Spatial scale, time and process in mega-events: The complexity of host community perspectives on neighbourhood change. Cities, 53, 87-97. https://doi.org/10.1016/j.cities.2016.01.012
COSMA Accreditation Manual. (2022). https://www.cosmaweb.org/uploads/2/4/9/4/24949946/accreditation_principles_march_2022.pdf
Cruickshank, A., & Collins, D. (2012). Change Management: The Case of the Elite Sport Performance Team. Journal of Change Management, 12(2), 209-229. https://doi.org/10.1080/14697017.2011.632379
Cserháti, G., & Polák-Weldon, R. (2013). Success factors of international sporting events in different regions of Europe. Applied Studies in Agribusiness and Commerce, 7(1), 25-29. https://doi.org/10.19041/apstract/2013/1/4
Cunningham, G. B. (2013). Theory and theory development in sport management. Sport Management Review, 16(1), 1-4. https://doi.org/10.1016/j.smr.2012.01.006
De Bosscher, V., Dooms, M., De Cocq, S., & De Rycke, J. (2021). Stakeholder inclusion in elite sport. Stakeholder Analysis and Sport Organisations, 31-48. https://doi. org/10.4324/9781003111917-4
Delshab, V., Winand, M., Sadeghi Boroujerdi, S., Hoeber, L., & Mahmoudian, A. (2022). The impact of knowledge management on performance in nonprofit sports clubs: the mediating role of attitude toward innovation, open innovation, and innovativeness. European Sport Management Quarterly, 22(2), 139-160. https://doi.org/10.1080/16184742.2020.1768572
Doherty, A. (2013). Investing in sport management: The value of good theory. Sport Management Review, 16(1), 5-11. https://doi.org/10.1016/j.smr.2011.12.006
Duclos-Bastías, D., Giakoni-Ramírez, F., Parra-Camacho, D., Rendic-Vera, W., Rementería-Vera, N., & Gajardo-Araya, G. (2021). Better Managers for More Sustainability Sports Organizations: Validation of Sports Managers Competency Scale (COSM) in Chile. Sustainability, 13(2), 724. https://doi.org/10.3390/su13020724
Ebadi Barbain, H., Sadegehi Burojerdi, S., & Saboonchi, R. (2022). The role of professional ethics and social responsibility on athletes’ satisfaction. Sociological studies, 14(53), 111-128.
Fahlén, J., & Stenling, C. (2019). (Re)conceptualizing institutional change in sport management contexts: the unintended consequences of sport organizations’ everyday organizational life. European Sport Management Quarterly, 19(2), 265-285. https://doi.org/10.1080/16184742.2018.1516795
García-Vallejo, A. M., Albahari, A., Añó-Sanz, V., & Garrido-Moreno, A. (2020). What’s Behind a Marathon? Process Management in Sports Running Events. Sustainability, 12(15), 6000. https://doi.org/10.3390/su12156000
Gibson, L., & Groom, R. (2021). Understanding ‘Vulnerability’ and ‘Political Skill’ in Academy Middle Management During Organisational Change in Professional Youth Football. Journal of Change Management, 21(3), 358-382. https://doi.org/10.1080/14697017.2020.1819860
Girginov, V., & Hills, L. (2009). The political process of constructing a sustainable London Olympics sports development legacy. International Journal of Sport Policy and Politics, 1(2), 161-181. https://doi.org/10.1080/19406940902950713
Glykas, M. (2019a). Quality management review: a case study of the application of the Glykas quality implementation compass, Journal of Multidisciplinary Engineering Science and Technology (JMEST), 6(12), 11260-11279.
Glykas, M. (2019b). Audit process quality management in the airlines sector with Glykas Quality Compass, International Journal of Management Sciences and Business Research, 8(12), 155–183.
Glykas, M., & George, J. (2017). Quality and Process Management Systems in the UAE Maritime Industry. International Journal of Productivity Management and Assessment Technologies, 5(1), 20-39. https://doi.org/10.4018/ijpmat.2017010102
Glykas, M., Bailey, O., Al Maery, M., & Al Maery, N. (2015). Process and quality management in vocational education & training (VET). International Journal of Management Sciences and Business Research.
Governance Maturity Matrices for Sports Organizations. (2020). https://sportsgovernanceacademy.org.uk/media/tjslwzvn/sga-governance-maturity-matrix.pdf, 2020
Gratton, C., & Preuss, H. (2008). Maximizing Olympic impacts by building up legacies. The International Journal of the History of Sport. 25(14), 1922-193.
Herold, D. M., Breitbarth, T., Schulenkorf, N., & Kummer, S. (2019). Sport logistics research: reviewing and line marking of a new field. The International Journal of Logistics Management, 31(2), 357-379. https://doi.org/10.1108/ijlm-02-2019-0066
Herold, D. M., Harrison, C. K., & Bukstein, S. J. (2022). Revisiting organizational identity and social responsibility in professional football clubs: the case of Bayern Munich and the Qatar sponsorship. International Journal of Sports Marketing and Sponsorship. https://doi.org/10.1108/ijsms-03-2022-0058
Insights and Evaluation Maturity Model. (2017). https://sportnz.org.nz/media/4153/insights-and-evaluation-maturity-model-11_17.pdf
Jaeger, J. (2021). Football fans and stakeholder theory - A qualitative approach to classifying fans in Germany. Sport, Business and Management: An International Journal, 11(5), 598-619. https://doi.org/10.1108/sbm-11-2020-0127
Jensen, J. A., Wakefield, L., & Walkup, B. (2022). Sponsorship and the Resource-Based View of the Firm: Effects on the Acquisition of Resources, Demand, the Recruitment of Human Capital, and Organizational Performance. Journal of Sport Management, 1(15). https://doi.org/10.1123/jsm.2021-0292
Kerwin, S., & Doherty, A. (2019). Board dynamics in non-profit sport organizations: Contemporary research directions. In M. Winand & C. Anagnostopoulos (Eds.), Research handbook on sport governance (pp. 439–454). Edward Elgar. https://doi.org/10.4337/9781786434821.00038
Kittikumpanat, M. (2021). A Conceptualized Model of Digital Transformation for Sport Organization in Thailand. Turkish Journal of Computer and Mathematics Education, 12(8), 2270-2276.
Koenigstorfer, J., Bocarro, J. N., Byers, T., Edwards, M. B., Jones, G. J., & Preuss, H. (2019). Mapping research on legacy of mega sporting events: structural changes, consequences, and stakeholder evaluations in empirical studies. Leisure Studies, 38(6), 729-745. https://
doi.org/10.1080/02614367.2019.1662830
Koronios, K., Vrontis, D., & Thrassou, A. (2021). Strategic sport sponsorship management - A scale development and validation. Journal of Business Research, 130, 295-307. https://doi.org/10.1016/j.jbusres.2021.03.031
Laurell, C., & Soderman, S. (2018). Sport in business studies: a state-of-the-art literature review. Sport, Business and Management: An International Journal, 8(5), 529-546. https://doi.org/10.1108/sbm-09-2017-0042
Leiñena, X. M., & Merino, J. D. G. (2021). Social value measurement in basketball clubs: is it possible?. CIRIEC-España, revista de economía pública, social y cooperativa, (101), 57-83.
Mair, J., & Whitford, M. (2013). An exploration of events research: event topics, themes and emerging trends. International Journal of Event and Festival Management, 4(1), 6-30. https://doi.org/10.1108/17582951311307485
Martínez-Moreno, A., Cavas-García, F., & Díaz-Suárez, A. (2021). Leadership Style in Amateur Club Sports: A Key Element in Strategic Management. Sustainability, 13(2), 730. https://doi.org/10.3390/su13020730
McDowell, M. L. (2015). Towards a Critical Dialogue between the History of Sport, Management History, and Sport Management/Organization Studies in Research and Teaching. The International Journal of the History of Sport, 32(15), 1750-1758. https://doi.org/10.1080/09523367.2015.1098623
McSweeney, M., Kikulis, L., Thibault, L., Hayhurst, L., & van Ingen, C. (2019). Maintaining and disrupting global-North hegemony/global-South dependence in a local African sport for development organisation: the role of institutional work. International Journal of Sport Policy and Politics, 11(3), 521-537. https://doi.org/10.1080/19406940.2018.1550797
Meier, M., Tan, K. H., Lim, M. K., & Chung, L. (2019). Unlocking innovation in the sport industry through additive manufacturing. Business Process Management Journal, 25(3), 456-475. https://doi.org/10.1108/bpmj-10-2017-0285
Neto, L. V. da S., Miragaia, D. A. M., & Ibáñez, S. J. (2022). Stakeholders leadership approaches in soccer context: a systematic review. Soccer & Society, 23(8), 987-1009. https://doi.org/10.1080/14660970.2021.1993197
Nite, C. (2017). Message framing as institutional maintenance: The National Collegiate Athletic Association’s institutional work of addressing legitimate threats. Sport Management Review, 20(4), 338-351. https://doi.org/10.1016/j.smr.2016.10.005
Nite, C., & Edwards, J. (2021). From isomorphism to institutional work: advancing institutional theory in sport management research. Sport Management Review, 24(5), 815-838. https://doi.org/10.1080/14413523.2021.1896845
Nová, J. (2021). New directions for professional preparation. Sport Governance and Operations, 244-268. https://doi.org/10.4324/9781003213673-15
Nowy, T., Wicker, P., Feiler, S., & Breuer, C. (2015). Organizational performance of nonprofit and for-profit sport organizations. European Sport Management Quarterly, 15(2), 155-175. https://doi.org/10.1080/16184742.2014.995691
Parent, M. M., Hoye, R., Taks, M., Thompson, A., Naraine, M. L., Lachance, E. L., & Séguin, B. (2021). National sport organization governance design archetypes for the twenty-first century. European Sport Management Quarterly, 1(21). https://doi.org/10.1080/16184742.2021.1963801
Parent, M. M., Rouillard, C., & Leopkey, B. (2011). Issues and Strategies Pertaining to the Canadian Governments’ Coordination Efforts in Relation to the 2010 Olympic Games. European Sport Management Quarterly, 11(4), 337-369. https://doi.org/10.1080/16184742.2011.599202
Pentifallo, C., & VanWynsberghe, R. (2015). Mega-event impact assessment and policy attribution: embedded case study, social housing, and the 2010 Winter Olympic Games. Journal of Policy Research in Tourism, Leisure and Events, 7(3), 266-281. https://doi.org/10.1080/19407963.2014.990236
Perechuda, I., & Čater, T. (2022). Influence of stakeholders’ perception on value creation and measurement: the case of football clubs. Sport, Business and Management: An International Journal, 12(1), 54-76. https://doi.org/10.1108/sbm-03-2021-0035
Pianese, T. (2021). Interpreting sports events from a resource-based view perspective. International Journal of Sports Marketing and Sponsorship, 22(2), 240-261. https://doi.org/10.1108/ijsms-09-2019-0095
Plumley, D., Wilson, R., & Ramchandani, G. (2017). Towards a model for measuring holistic performance of professional Football clubs. Soccer & Society, 18(1), 16-29. https://doi.org/10.1080/14660970.2014.980737
Raimo, N., Vitolla, F., Nicolò, G., & Tartaglia Polcini, P. (2021). CSR disclosure as a legitimation strategy: evidence from the football industry. Measuring Business Excellence, 25(4), 493-508. https://doi.org/10.1108/mbe-11-2020-0149
Ray, G., Barney, J. B., & Muhanna, W. A. (2004). Capabilities, business processes, and competitive advantage: choosing the dependent variable in empirical tests of the resource-based view. Strategic Management Journal, 25(1), 23-37. https://doi.org/10.1002/smj.366
Richelieu, A., & Webb, A. (2021). Strategic sport marketing in the society of the spectacle. Journal of Strategic Marketing, 1(18). https://doi.org/10.1080/0965254x.2021.1965188
Robinson, L., & Minikin, B. (2012). Understanding the competitive advantage of National Olympic Committees. Managing Leisure, 17(2-3), 139-154. https://doi.org/10.1080/13606719.2012.674391
Rogerson, R. J. (2016). Re-defining temporal notions of event legacy: lessons from Glasgow’s Commonwealth Games. Annals of Leisure Research, 19(4), 497-518. https://doi.org/10.1080/11745398.2016.1151367
Sanchez, M., Luis, C., Barajas, A., & Sánchez-Fernández, P. (2017). Does the agency theory play football? Universia Business Review, 53, 18-59.
Santos, J. M., Batista, P., & Carvalho, M. J. (2022). Framing sport managers’ profile: A systematic review of the literature between 2000 and 2019. SPORT TK-Euro American Journal of Sport Sciences, 11, 24. https://doi.org/10.6018/sportk.479841
Slack, T., Milena, M., & Parent, M. M. (2006). Understanding Sport Organizations: The Application of Organization Theory, 2nd ed., Leeds: Human Kinetics.
Stokowski, S., Li, B., Goss, B. D., Hutchens, S., & Turk, M. (2018). Work Motivation and Job Satisfaction
of Sport Management Faculty Members. Sport Management Education Journal,
12(2), 80-89. https://doi.org/10.1123/smej.2017-0011
Strittmatter, A.-M., Fahlén, J., & Houlihan, B. (2021). Stakeholder Analysis and Sport Organisations. Routledge: London, https://doi.org/10.4324/9781003111917
Tabar, M. N., Andam, R., Bahrololoum, H., Memari, Z., & Rezaei Pandari, A. (2022). Study of football social responsibility in Iran with Fuzzy cognitive mapping approach. Sport in Society, 25(5), 982-999. https://doi.org/10.1080/17430437.2020.1818720
Thompson, A., & Parent, M. M. (2021). Understanding the impact of radical change on the effectiveness of national-level sport organizations: A multi-stakeholder perspective. Sport Management Review, 24(1), 1-23. https://doi.org/10.1016/j.smr.2020.04.005
Thomson, A., Cuskelly, G., Toohey, K., Kennelly, M., Burton, P., & Fredline, L. (2019). Sport event legacy: A systematic quantitative review of literature. Sport Management Review, 22(3), 295-321. https://doi.org/10.1016/j.smr.2018.06.011
Toh, K. L., & Jamieson, L. M. (2000). Constructing and Validating Competencies of Sport Managers (COSM) Instrument: A Model Development. Recreational Sports Journal, 24(2), 38-55. https://doi.org/10.1123/nirsa.24.2.38
van der Roest, J.-W., & Dijk, B. (2021). Developing an elite sports’ public value proposition in Northern Netherlands. European Sport Management Quarterly, 21(5), 677-694. https://doi.org/10.1080/16184742.2021.1915354
Varmus, M., Kubina, M., & Adámik, R. (2021). Strategic Sport Management: Sustainability of Sports Clubs. Springer, London, Business and Management series, VI, 144, https://doi.org/10.1007/978-3-030-66733-7
Washington, M., & Patterson, K. D. W. (2011). Hostile takeover or joint venture: Connections between institutional theory and sport management research. Sport Management Review, 14(1), 1–12. https://doi.org/10.1016/j.smr.2010.06.003
Wohlfart, O., Adam, S., & Hovemann, G. (2022). Aligning competence-oriented qualifications in sport management higher education with industry requirements: An importance-performance analysis. Industry and Higher Education, 36(2), 163-176. https://doi.
org/10.1177/09504222211016284
Wood, D. J., Mitchell, R. K., Agle, B. R., & Bryan, L. M. (2021). Stakeholder Identification and Salience After 20 Years: Progress, Problems, and Prospects. Business & Society, 60(1), 196-245. https://doi.org/10.1177/0007650318816522
Zamanidadaneh, S., Esmaili, M. R., & Zarie, A. (2021). The Impact of Club Social Responsibility on Brand Supportive Behavior with the Mediating Role of Attitude and Positively Moral Positive Fans. Journal of Marketing Management, 16(50), 79-95.
Zeimers, G., Lefebvre, A., Winand, M., Anagnostopoulos, C., Zintz, T., & Willem, A. (2021). Organisational factors for corporate social responsibility implementation in sport federations: a qualitative comparative analysis. European Sport Management Quarterly, 21(2), 173-193. https://doi.org/10.1080/16184742.2020.1731838
Zintz T., & Gérard, S. (2019). Support the implementation of good governance in sport (SIGGS): A European project for national Olympic committees and national sport federations. In M. Winand & C. Anagnostopoulos (Eds.), Research handbook on sport governance (pp. 53–71). Edward Elgar. https://doi.org/10.4337/9781786434821.00010
REFERENCES
Adair, D. (2017). Sport Management with Historical Perspective. The International Journal of the History of Sport, 34(5-6), 309-314. https://doi.org/10.1080/09523367.2017.1378182
Agha, N., & Dixon, J. C. (2021). The Uniqueness of Spectator Sport from a Strategic Management Perspective: The Case for Spectatoritis. Journal of Global Sport Management, 6(1), 7-29. https://doi.org/10.1080/24704067.2019.1641830
Alford, J., & Head, B. W. (2017). Wicked and less wicked problems: a typology and a contingency framework. Policy and Society, 36(3), 397-413. https://doi.org/10.1080/14494035.2017.1361634
Anagnostopoulos, C., Carril, S. L., & Żyśko, J. (2021). Sport as a vehicle for implementing corporate social responsibility: firms listed on the Warsaw and Moscow stock exchanges. European J. of International Management, 15(2/3), 367. https://doi.org/10.1504/ejim.2021.113271
Ashraf, Z., Afshan, G., & Sahibzada, U. F. (2021). Unpacking strategic corporate social responsibility in the time of crisis: a critical review. Journal of Global Responsibility, 13(2), 127-156. https://doi.org/10.1108/jgr-03-2021-0030
Babaei, M., Noorbakhsh, M., Khodayari, A., & Nourbakhsh, P. (2020). The Effect of Modernization on Process of Change Management with the Mediating Role of Policy Making in Olympic Sports. Sport Management Studies, https://doi.org/10.22089/smrj.2020.8900.3030
Bamford, D., Hannibal, C., Kauppi, K., & Dehe, B. (2018). Sports operations management: examining the relationship between environmental uncertainty and quality management orientation. European Sport Management Quarterly, 18(5), 563-582. https://doi.org/10.1080/16184742.2018.1442486
Bartlett, J. D., & Drust, B. (2021). A framework for effective knowledge translation and performance delivery of Sport Scientists in professional sport. European Journal of Sport Science, 21(11), 1579-1587. https://doi.org/10.1080/17461391.2020.1842511
Behnam, M., Delshab, V., & Tuan, L. T. (2022). Perceived service innovation in non-profit sports clubs: the antecedents and consequence. European Sport Management Quarterly, 22(3), 440-462. https://doi.org/10.1080/16184742.2020.1799051
Biscaia, R., Yoshida, M., & Kim, Y. (2021). Service quality and its effects on consumer outcomes: a meta-analytic review in spectator sport. European Sport Management Quarterly, 1(25). https://doi.org/10.1080/16184742.2021.1938630
Bocarro, J., Byers, T., & Carter, L. (2018). Legacy of sporting and non-sporting mega event research. Legacies and Mega Events, 7-24. https://doi.org/10.4324/9781315558981-2
Breitbarth, T., Walzel, S., & van Eekeren, F. (2019). ‘European-ness’ in social responsibility and sport management research: anchors and avenues. European Sport Management Quarterly, 19(1), 1-14. https://doi.org/10.1080/16184742.2019.1566931
Brown, S., Getz, D., Pettersson, R., & Wallstam, M. (2015). Event evaluation: definitions, concepts and a state of the art review. International Journal of Event and Festival Management, 6(2), 135-157. https://doi.org/10.1108/ijefm-03-2015-0014
Byers, T., Hayday, E., & Pappous, A. S. (2020). A new conceptualization of mega sports event legacy delivery: Wicked problems and critical realist solution. Sport Management Review, 23(2), 171-182. https://doi.org/10.1016/j.smr.2019.04.001
Byun, J., & Leopkey, B. (2021). A resource-based view of post-Games legacy strategy: the case of the 2018 Pyeong Chang Olympic games. Sport in Society, 24(12), 2139-2158. https://doi.org/10.1080/17430437.2021.1991324
Carlini, J., Pavlidis, A., Thomson, A., & Morrison, C. (2021). Delivering on social good - corporate social responsibility and professional sport: a systematic quantitative literature review. Journal of Strategic Marketing, 1-14. https://doi.org/10.1080/0965254x.2021.1881147
Chalip, L., Green, B. C., Taks, M., & Misener, L. (2017). Creating sport participation from sport events: making it happen. International Journal of Sport Policy and Politics, 9(2), 257-276. https://doi.org/10.1080/19406940.2016.1257496
Chappelet, J. L., & Mrkonjic, M. (2019). Assessing sport governance principles and indicators. In M. Winand & C. Anagnostopoulos (Eds.), Research handbook on sport governance (pp. 10–28). Edward Elgar.
Chen, C.-Y., & Lin, Y.-H. (2021). Comparison Between Various Corporate Social Responsibility Initiatives Based on Spectators’ Attitudes and Attendance Intention for a Professional Baseball Franchise. Sport Marketing Quarterly, 30(2). https://doi.org/10.32731/smq.302.0621.01
Chen, S., Zheng, J., & Dickson, G. (2018). An Organizational Life Cycle Approach to Exploring the Elite Sport Legacy of Summer Olympic Host Nations: The Cases of China (Beijing 2008) and Australia (Sydney 2000). The International Journal of the History of Sport, 35(12-13), 1276-1305. https://doi.org/10.1080/09523367.2019.1583646
Chutiphongdech, T., & Kampitak, T. (2022). A Systematic Review of the Key Success Factors of Sports Event Management: A Resource-based View Approach. Annals of Applied Sport Science, 10(4), 0-0. http://dx.doi.org/10.52547/aassjournal.1100. Article in press.
Clark, J., Kearns, A., & Cleland, C. (2016). Spatial scale, time and process in mega-events: The complexity of host community perspectives on neighbourhood change. Cities, 53, 87-97. https://doi.org/10.1016/j.cities.2016.01.012
COSMA Accreditation Manual. (2022). https://www.cosmaweb.org/uploads/2/4/9/4/24949946/accreditation_principles_march_2022.pdf
Cruickshank, A., & Collins, D. (2012). Change Management: The Case of the Elite Sport Performance Team. Journal of Change Management, 12(2), 209-229. https://doi.org/10.1080/14697017.2011.632379
Cserháti, G., & Polák-Weldon, R. (2013). Success factors of international sporting events in different regions of Europe. Applied Studies in Agribusiness and Commerce, 7(1), 25-29. https://doi.org/10.19041/apstract/2013/1/4
Cunningham, G. B. (2013). Theory and theory development in sport management. Sport Management Review, 16(1), 1-4. https://doi.org/10.1016/j.smr.2012.01.006
De Bosscher, V., Dooms, M., De Cocq, S., & De Rycke, J. (2021). Stakeholder inclusion in elite sport. Stakeholder Analysis and Sport Organisations, 31-48. https://doi. org/10.4324/9781003111917-4
Delshab, V., Winand, M., Sadeghi Boroujerdi, S., Hoeber, L., & Mahmoudian, A. (2022). The impact of knowledge management on performance in nonprofit sports clubs: the mediating role of attitude toward innovation, open innovation, and innovativeness. European Sport Management Quarterly, 22(2), 139-160. https://doi.org/10.1080/16184742.2020.1768572
Doherty, A. (2013). Investing in sport management: The value of good theory. Sport Management Review, 16(1), 5-11. https://doi.org/10.1016/j.smr.2011.12.006
Duclos-Bastías, D., Giakoni-Ramírez, F., Parra-Camacho, D., Rendic-Vera, W., Rementería-Vera, N., & Gajardo-Araya, G. (2021). Better Managers for More Sustainability Sports Organizations: Validation of Sports Managers Competency Scale (COSM) in Chile. Sustainability, 13(2), 724. https://doi.org/10.3390/su13020724
Ebadi Barbain, H., Sadegehi Burojerdi, S., & Saboonchi, R. (2022). The role of professional ethics and social responsibility on athletes’ satisfaction. Sociological studies, 14(53), 111-128.
Fahlén, J., & Stenling, C. (2019). (Re)conceptualizing institutional change in sport management contexts: the unintended consequences of sport organizations’ everyday organizational life. European Sport Management Quarterly, 19(2), 265-285. https://doi.org/10.1080/16184742.2018.1516795
García-Vallejo, A. M., Albahari, A., Añó-Sanz, V., & Garrido-Moreno, A. (2020). What’s Behind a Marathon? Process Management in Sports Running Events. Sustainability, 12(15), 6000. https://doi.org/10.3390/su12156000
Gibson, L., & Groom, R. (2021). Understanding ‘Vulnerability’ and ‘Political Skill’ in Academy Middle Management During Organisational Change in Professional Youth Football. Journal of Change Management, 21(3), 358-382. https://doi.org/10.1080/14697017.2020.1819860
Girginov, V., & Hills, L. (2009). The political process of constructing a sustainable London Olympics sports development legacy. International Journal of Sport Policy and Politics, 1(2), 161-181. https://doi.org/10.1080/19406940902950713
Glykas, M. (2019a). Quality management review: a case study of the application of the Glykas quality implementation compass, Journal of Multidisciplinary Engineering Science and Technology (JMEST), 6(12), 11260-11279.
Glykas, M. (2019b). Audit process quality management in the airlines sector with Glykas Quality Compass, International Journal of Management Sciences and Business Research, 8(12), 155–183.
Glykas, M., & George, J. (2017). Quality and Process Management Systems in the UAE Maritime Industry. International Journal of Productivity Management and Assessment Technologies, 5(1), 20-39. https://doi.org/10.4018/ijpmat.2017010102
Glykas, M., Bailey, O., Al Maery, M., & Al Maery, N. (2015). Process and quality management in vocational education & training (VET). International Journal of Management Sciences and Business Research.
Governance Maturity Matrices for Sports Organizations. (2020). https://sportsgovernanceacademy.org.uk/media/tjslwzvn/sga-governance-maturity-matrix.pdf, 2020
Gratton, C., & Preuss, H. (2008). Maximizing Olympic impacts by building up legacies. The International Journal of the History of Sport. 25(14), 1922-193.
Herold, D. M., Breitbarth, T., Schulenkorf, N., & Kummer, S. (2019). Sport logistics research: reviewing and line marking of a new field. The International Journal of Logistics Management, 31(2), 357-379. https://doi.org/10.1108/ijlm-02-2019-0066
Herold, D. M., Harrison, C. K., & Bukstein, S. J. (2022). Revisiting organizational identity and social responsibility in professional football clubs: the case of Bayern Munich and the Qatar sponsorship. International Journal of Sports Marketing and Sponsorship. https://doi.org/10.1108/ijsms-03-2022-0058
Insights and Evaluation Maturity Model. (2017). https://sportnz.org.nz/media/4153/insights-and-evaluation-maturity-model-11_17.pdf
Jaeger, J. (2021). Football fans and stakeholder theory - A qualitative approach to classifying fans in Germany. Sport, Business and Management: An International Journal, 11(5), 598-619. https://doi.org/10.1108/sbm-11-2020-0127
Jensen, J. A., Wakefield, L., & Walkup, B. (2022). Sponsorship and the Resource-Based View of the Firm: Effects on the Acquisition of Resources, Demand, the Recruitment of Human Capital, and Organizational Performance. Journal of Sport Management, 1(15). https://doi.org/10.1123/jsm.2021-0292
Kerwin, S., & Doherty, A. (2019). Board dynamics in non-profit sport organizations: Contemporary research directions. In M. Winand & C. Anagnostopoulos (Eds.), Research handbook on sport governance (pp. 439–454). Edward Elgar. https://doi.org/10.4337/9781786434821.00038
Kittikumpanat, M. (2021). A Conceptualized Model of Digital Transformation for Sport Organization in Thailand. Turkish Journal of Computer and Mathematics Education, 12(8), 2270-2276.
Koenigstorfer, J., Bocarro, J. N., Byers, T., Edwards, M. B., Jones, G. J., & Preuss, H. (2019). Mapping research on legacy of mega sporting events: structural changes, consequences, and stakeholder evaluations in empirical studies. Leisure Studies, 38(6), 729-745. https://
doi.org/10.1080/02614367.2019.1662830
Koronios, K., Vrontis, D., & Thrassou, A. (2021). Strategic sport sponsorship management - A scale development and validation. Journal of Business Research, 130, 295-307. https://doi.org/10.1016/j.jbusres.2021.03.031
Laurell, C., & Soderman, S. (2018). Sport in business studies: a state-of-the-art literature review. Sport, Business and Management: An International Journal, 8(5), 529-546. https://doi.org/10.1108/sbm-09-2017-0042
Leiñena, X. M., & Merino, J. D. G. (2021). Social value measurement in basketball clubs: is it possible?. CIRIEC-España, revista de economía pública, social y cooperativa, (101), 57-83.
Mair, J., & Whitford, M. (2013). An exploration of events research: event topics, themes and emerging trends. International Journal of Event and Festival Management, 4(1), 6-30. https://doi.org/10.1108/17582951311307485
Martínez-Moreno, A., Cavas-García, F., & Díaz-Suárez, A. (2021). Leadership Style in Amateur Club Sports: A Key Element in Strategic Management. Sustainability, 13(2), 730. https://doi.org/10.3390/su13020730
McDowell, M. L. (2015). Towards a Critical Dialogue between the History of Sport, Management History, and Sport Management/Organization Studies in Research and Teaching. The International Journal of the History of Sport, 32(15), 1750-1758. https://doi.org/10.1080/09523367.2015.1098623
McSweeney, M., Kikulis, L., Thibault, L., Hayhurst, L., & van Ingen, C. (2019). Maintaining and disrupting global-North hegemony/global-South dependence in a local African sport for development organisation: the role of institutional work. International Journal of Sport Policy and Politics, 11(3), 521-537. https://doi.org/10.1080/19406940.2018.1550797
Meier, M., Tan, K. H., Lim, M. K., & Chung, L. (2019). Unlocking innovation in the sport industry through additive manufacturing. Business Process Management Journal, 25(3), 456-475. https://doi.org/10.1108/bpmj-10-2017-0285
Neto, L. V. da S., Miragaia, D. A. M., & Ibáñez, S. J. (2022). Stakeholders leadership approaches in soccer context: a systematic review. Soccer & Society, 23(8), 987-1009. https://doi.org/10.1080/14660970.2021.1993197
Nite, C. (2017). Message framing as institutional maintenance: The National Collegiate Athletic Association’s institutional work of addressing legitimate threats. Sport Management Review, 20(4), 338-351. https://doi.org/10.1016/j.smr.2016.10.005
Nite, C., & Edwards, J. (2021). From isomorphism to institutional work: advancing institutional theory in sport management research. Sport Management Review, 24(5), 815-838. https://doi.org/10.1080/14413523.2021.1896845
Nová, J. (2021). New directions for professional preparation. Sport Governance and Operations, 244-268. https://doi.org/10.4324/9781003213673-15
Nowy, T., Wicker, P., Feiler, S., & Breuer, C. (2015). Organizational performance of nonprofit and for-profit sport organizations. European Sport Management Quarterly, 15(2), 155-175. https://doi.org/10.1080/16184742.2014.995691
Parent, M. M., Hoye, R., Taks, M., Thompson, A., Naraine, M. L., Lachance, E. L., & Séguin, B. (2021). National sport organization governance design archetypes for the twenty-first century. European Sport Management Quarterly, 1(21). https://doi.org/10.1080/16184742.2021.1963801
Parent, M. M., Rouillard, C., & Leopkey, B. (2011). Issues and Strategies Pertaining to the Canadian Governments’ Coordination Efforts in Relation to the 2010 Olympic Games. European Sport Management Quarterly, 11(4), 337-369. https://doi.org/10.1080/16184742.2011.599202
Pentifallo, C., & VanWynsberghe, R. (2015). Mega-event impact assessment and policy attribution: embedded case study, social housing, and the 2010 Winter Olympic Games. Journal of Policy Research in Tourism, Leisure and Events, 7(3), 266-281. https://doi.org/10.1080/19407963.2014.990236
Perechuda, I., & Čater, T. (2022). Influence of stakeholders’ perception on value creation and measurement: the case of football clubs. Sport, Business and Management: An International Journal, 12(1), 54-76. https://doi.org/10.1108/sbm-03-2021-0035
Pianese, T. (2021). Interpreting sports events from a resource-based view perspective. International Journal of Sports Marketing and Sponsorship, 22(2), 240-261. https://doi.org/10.1108/ijsms-09-2019-0095
Plumley, D., Wilson, R., & Ramchandani, G. (2017). Towards a model for measuring holistic performance of professional Football clubs. Soccer & Society, 18(1), 16-29. https://doi.org/10.1080/14660970.2014.980737
Raimo, N., Vitolla, F., Nicolò, G., & Tartaglia Polcini, P. (2021). CSR disclosure as a legitimation strategy: evidence from the football industry. Measuring Business Excellence, 25(4), 493-508. https://doi.org/10.1108/mbe-11-2020-0149
Ray, G., Barney, J. B., & Muhanna, W. A. (2004). Capabilities, business processes, and competitive advantage: choosing the dependent variable in empirical tests of the resource-based view. Strategic Management Journal, 25(1), 23-37. https://doi.org/10.1002/smj.366
Richelieu, A., & Webb, A. (2021). Strategic sport marketing in the society of the spectacle. Journal of Strategic Marketing, 1(18). https://doi.org/10.1080/0965254x.2021.1965188
Robinson, L., & Minikin, B. (2012). Understanding the competitive advantage of National Olympic Committees. Managing Leisure, 17(2-3), 139-154. https://doi.org/10.1080/13606719.2012.674391
Rogerson, R. J. (2016). Re-defining temporal notions of event legacy: lessons from Glasgow’s Commonwealth Games. Annals of Leisure Research, 19(4), 497-518. https://doi.org/10.1080/11745398.2016.1151367
Sanchez, M., Luis, C., Barajas, A., & Sánchez-Fernández, P. (2017). Does the agency theory play football? Universia Business Review, 53, 18-59.
Santos, J. M., Batista, P., & Carvalho, M. J. (2022). Framing sport managers’ profile: A systematic review of the literature between 2000 and 2019. SPORT TK-Euro American Journal of Sport Sciences, 11, 24. https://doi.org/10.6018/sportk.479841
Slack, T., Milena, M., & Parent, M. M. (2006). Understanding Sport Organizations: The Application of Organization Theory, 2nd ed., Leeds: Human Kinetics.
Stokowski, S., Li, B., Goss, B. D., Hutchens, S., & Turk, M. (2018). Work Motivation and Job Satisfaction
of Sport Management Faculty Members. Sport Management Education Journal,
12(2), 80-89. https://doi.org/10.1123/smej.2017-0011
Strittmatter, A.-M., Fahlén, J., & Houlihan, B. (2021). Stakeholder Analysis and Sport Organisations. Routledge: London, https://doi.org/10.4324/9781003111917
Tabar, M. N., Andam, R., Bahrololoum, H., Memari, Z., & Rezaei Pandari, A. (2022). Study of football social responsibility in Iran with Fuzzy cognitive mapping approach. Sport in Society, 25(5), 982-999. https://doi.org/10.1080/17430437.2020.1818720
Thompson, A., & Parent, M. M. (2021). Understanding the impact of radical change on the effectiveness of national-level sport organizations: A multi-stakeholder perspective. Sport Management Review, 24(1), 1-23. https://doi.org/10.1016/j.smr.2020.04.005
Thomson, A., Cuskelly, G., Toohey, K., Kennelly, M., Burton, P., & Fredline, L. (2019). Sport event legacy: A systematic quantitative review of literature. Sport Management Review, 22(3), 295-321. https://doi.org/10.1016/j.smr.2018.06.011
Toh, K. L., & Jamieson, L. M. (2000). Constructing and Validating Competencies of Sport Managers (COSM) Instrument: A Model Development. Recreational Sports Journal, 24(2), 38-55. https://doi.org/10.1123/nirsa.24.2.38
van der Roest, J.-W., & Dijk, B. (2021). Developing an elite sports’ public value proposition in Northern Netherlands. European Sport Management Quarterly, 21(5), 677-694. https://doi.org/10.1080/16184742.2021.1915354
Varmus, M., Kubina, M., & Adámik, R. (2021). Strategic Sport Management: Sustainability of Sports Clubs. Springer, London, Business and Management series, VI, 144, https://doi.org/10.1007/978-3-030-66733-7
Washington, M., & Patterson, K. D. W. (2011). Hostile takeover or joint venture: Connections between institutional theory and sport management research. Sport Management Review, 14(1), 1–12. https://doi.org/10.1016/j.smr.2010.06.003
Wohlfart, O., Adam, S., & Hovemann, G. (2022). Aligning competence-oriented qualifications in sport management higher education with industry requirements: An importance-performance analysis. Industry and Higher Education, 36(2), 163-176. https://doi.
org/10.1177/09504222211016284
Wood, D. J., Mitchell, R. K., Agle, B. R., & Bryan, L. M. (2021). Stakeholder Identification and Salience After 20 Years: Progress, Problems, and Prospects. Business & Society, 60(1), 196-245. https://doi.org/10.1177/0007650318816522
Zamanidadaneh, S., Esmaili, M. R., & Zarie, A. (2021). The Impact of Club Social Responsibility on Brand Supportive Behavior with the Mediating Role of Attitude and Positively Moral Positive Fans. Journal of Marketing Management, 16(50), 79-95.
Zeimers, G., Lefebvre, A., Winand, M., Anagnostopoulos, C., Zintz, T., & Willem, A. (2021). Organisational factors for corporate social responsibility implementation in sport federations: a qualitative comparative analysis. European Sport Management Quarterly, 21(2), 173-193. https://doi.org/10.1080/16184742.2020.1731838
Zintz T., & Gérard, S. (2019). Support the implementation of good governance in sport (SIGGS): A European project for national Olympic committees and national sport federations. In M. Winand & C. Anagnostopoulos (Eds.), Research handbook on sport governance (pp. 53–71). Edward Elgar. https://doi.org/10.4337/9781786434821.00010
Association of Economists and Managers of the Balkans
- UdEkoM Balkan -
179 Ustanicka St, 11000 Belgrade, Republic of Serbia
E-mail: [email protected]
www.udekom.org.rs
- UdEkoM Balkan -
179 Ustanicka St, 11000 Belgrade, Republic of Serbia
E-mail: [email protected]
www.udekom.org.rs
Tel. +381 62 812 5779
VAT number: 108747027
Registration number.: 28157347
Registration number.: 28157347