SOCIOMETRIC RESEARCH IN THE SERVICE OF APPOINTING TEAM MEMBERS IN THE CONTEMPORARY TOURISM SECTOR
Ivica Nikolić, PhD, Associate Professor
Educons University, Faculty of Business Economics, Sremska Kamenica, Vojvode Putnika 87, Serbia
Tijana Marić Djurković, PhD, Assistant Professor
Educons University, Faculty of Business Economics, Sremska Kamenica, Vojvode Putnika 87, Serbia
Jelena Jotić, PhD, Assistant Professor
Educons University, Faculty of Business Economics, Sremska Kamenica, Vojvode Putnika 87, Serbia
DOI: https://doi.org/10.31410/tmt.2018.73
Ivica Nikolić, PhD, Associate Professor
Educons University, Faculty of Business Economics, Sremska Kamenica, Vojvode Putnika 87, Serbia
Tijana Marić Djurković, PhD, Assistant Professor
Educons University, Faculty of Business Economics, Sremska Kamenica, Vojvode Putnika 87, Serbia
Jelena Jotić, PhD, Assistant Professor
Educons University, Faculty of Business Economics, Sremska Kamenica, Vojvode Putnika 87, Serbia
DOI: https://doi.org/10.31410/tmt.2018.73
3rd International Thematic Monograph - Thematic Proceedings: Modern Management Tools and Economy of Tourism Sector in Present Era, Belgrade, 2018, Published by: Association of Economists and Managers of the Balkans in cooperation with the Faculty of Tourism and Hospitality, Ohrid, Macedonia; ISBN 978-86-80194-14-1; Editors: Vuk Bevanda, associate professor, Faculty of Business Studies, Megatrend University, Belgrade, Serbia; Snežana Štetić, full time professor, The College of Tourism, Belgrade, Serbia
Abstract: This paper shows that the sociometric method can be applied in any tourist organization’s
human resource management with the goal of appointing the best team members. The sociometric
concept of the model uses the characteristics of the Adizes model: P – producer, E – entrepreneur,
A – administrator, and I – integrator, as well as the criteria for sociometric testing. The results and
conclusions of the research show that such sociometric concept can be widely applied in strategic management
of the tourist organization with the goal of forming a team.
Keywords: Sociometry, team, management in tourism, Adizes model of four dominant characteristics
of manager-leader, P – producer, E – entrepreneur, A – administrator, I – integrator.
REFERENCES
[1] Pržulj,Ž. (2011) Menadžment ljudskih resursa, Educons univerzitet, Novi Sad.
[2] Adižes,I. (2008) Upravljanje promenama, prevod, Novi Sad, Graph Style
[3] Ballesteros-Pérez, P., González-Cruz, M.,C., Fernández-Diego, M. (2012) Human resource
allocation management in multiple projects using sociometric techniques, International
Journal of Project Management,30, pp. 901–913.
[4] Hollenbeck, J.,H., Scott, D., Guzzo, R. (2004) Bridging the Gap between I/O research
and HR practice: improving team composition, team training and task design, Human
Resource Management, 43, pp.353–366.
[5] Gutiérrez, J., H., Astudillo, C., A., Ballesteros-Pérez, P., Mora-Melià, D., Candia-Véjar, A.
(2016) The multiple team formation problem using sociometry, Computers &Operations
Research, 75, pp. 150–162
[6] Campion, M.,.A., Medsker, G., J., Higgs, A,.C. (1993) Relations between work group
characteristics and effectiveness: implications for designing effective work groups.
Personnel Psychology, 46, pp. 823–847.
[7] Tubaro, P., Ryan, L., D’Angelo, A. (2016) The Visual Sociogram in Qualitative and Mixed-
Methods Research, Sociological Research Online, SAGE Publications, 14 (2), pp.1-18.
[8] Froldova, V., (2017) Sociability and its impact on successful team work in an onlineenvironment,
Journal of Language and Cultural Education, 5(2), pp. 53- 69.
[9] Erić,D. (2000) Uvod u menadžment, Ekonomski fakultet Beograd, Čigoja
[10] Ahmetagić,E. (2007) Organizacija preduzeća, Ekonomski fakultet Subotica, Subotica
[11] Pilbeam, S., Corbridge, M. (2002) People Resourcing-HRM in Practice, Second edition,
Prentice Hall
[12] Gahagen,Dž. (1978) Interpersonalno i grupno ponašanje, Nolit, Beograd
[13] Rot,N. (1988) Psihologija grupa, Zavod za udžbenike i nastavna sredstva, Beograd
[14] Zimanji,V.,Štangl Šušnjar,G. (2005) Organizaciono ponašanje, Ekonomski fakultet
Subotica, Univerzitet u Novom Sadu.
[15] Petrović,V. (2015) Sociometrijski upitnik, Razvojna i pedagoška psihologija, Razvoj i
učenje, Beograd.
[16] Moreno,J.L. (1995) Osnovi sociometrije. Beograd: Savremena škola
[17] Moreno,J.L. (1978) Who Shall Survive. Foundations of Sociometry, Group Psychotherapy
and Sociodrama, Beacon House Inc.
[18] Bandjur,V., Potkonjak, N. (1996) Pedagoška istraživanja u školi, Beograd, Učiteljski
fakultet.
[19] Bandjur,V., Potkonjak,N. (1999) Metodologija pedagogije, Beograd, Savez pedagoških
društava Jugoslavije.
[20] Ilić,M. (2013) Sociometrijska istraživanja u pedagogiji, Zbornik Instituta za pedagoška
istraživanja br.1, Beograd
human resource management with the goal of appointing the best team members. The sociometric
concept of the model uses the characteristics of the Adizes model: P – producer, E – entrepreneur,
A – administrator, and I – integrator, as well as the criteria for sociometric testing. The results and
conclusions of the research show that such sociometric concept can be widely applied in strategic management
of the tourist organization with the goal of forming a team.
Keywords: Sociometry, team, management in tourism, Adizes model of four dominant characteristics
of manager-leader, P – producer, E – entrepreneur, A – administrator, I – integrator.
REFERENCES
[1] Pržulj,Ž. (2011) Menadžment ljudskih resursa, Educons univerzitet, Novi Sad.
[2] Adižes,I. (2008) Upravljanje promenama, prevod, Novi Sad, Graph Style
[3] Ballesteros-Pérez, P., González-Cruz, M.,C., Fernández-Diego, M. (2012) Human resource
allocation management in multiple projects using sociometric techniques, International
Journal of Project Management,30, pp. 901–913.
[4] Hollenbeck, J.,H., Scott, D., Guzzo, R. (2004) Bridging the Gap between I/O research
and HR practice: improving team composition, team training and task design, Human
Resource Management, 43, pp.353–366.
[5] Gutiérrez, J., H., Astudillo, C., A., Ballesteros-Pérez, P., Mora-Melià, D., Candia-Véjar, A.
(2016) The multiple team formation problem using sociometry, Computers &Operations
Research, 75, pp. 150–162
[6] Campion, M.,.A., Medsker, G., J., Higgs, A,.C. (1993) Relations between work group
characteristics and effectiveness: implications for designing effective work groups.
Personnel Psychology, 46, pp. 823–847.
[7] Tubaro, P., Ryan, L., D’Angelo, A. (2016) The Visual Sociogram in Qualitative and Mixed-
Methods Research, Sociological Research Online, SAGE Publications, 14 (2), pp.1-18.
[8] Froldova, V., (2017) Sociability and its impact on successful team work in an onlineenvironment,
Journal of Language and Cultural Education, 5(2), pp. 53- 69.
[9] Erić,D. (2000) Uvod u menadžment, Ekonomski fakultet Beograd, Čigoja
[10] Ahmetagić,E. (2007) Organizacija preduzeća, Ekonomski fakultet Subotica, Subotica
[11] Pilbeam, S., Corbridge, M. (2002) People Resourcing-HRM in Practice, Second edition,
Prentice Hall
[12] Gahagen,Dž. (1978) Interpersonalno i grupno ponašanje, Nolit, Beograd
[13] Rot,N. (1988) Psihologija grupa, Zavod za udžbenike i nastavna sredstva, Beograd
[14] Zimanji,V.,Štangl Šušnjar,G. (2005) Organizaciono ponašanje, Ekonomski fakultet
Subotica, Univerzitet u Novom Sadu.
[15] Petrović,V. (2015) Sociometrijski upitnik, Razvojna i pedagoška psihologija, Razvoj i
učenje, Beograd.
[16] Moreno,J.L. (1995) Osnovi sociometrije. Beograd: Savremena škola
[17] Moreno,J.L. (1978) Who Shall Survive. Foundations of Sociometry, Group Psychotherapy
and Sociodrama, Beacon House Inc.
[18] Bandjur,V., Potkonjak, N. (1996) Pedagoška istraživanja u školi, Beograd, Učiteljski
fakultet.
[19] Bandjur,V., Potkonjak,N. (1999) Metodologija pedagogije, Beograd, Savez pedagoških
društava Jugoslavije.
[20] Ilić,M. (2013) Sociometrijska istraživanja u pedagogiji, Zbornik Instituta za pedagoška
istraživanja br.1, Beograd

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