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4th International Thematic Monograph - Modern Management Tools and Economy of Tourism Sector in Present Era

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INVESTIGATING THE INFLUENCE OF PERSONAL TRAITS ON RELATIONSHIP BETWEEN LEADER AND MEMBER
IN TOURISM AND PUBLIC SECTOR

Igor Stamenković
Department of Geography, Tourism and Hotel Management, Faculty of Sciences, University of Novi Sad,
Trg Dositeja Obradovića 3, 21000 Novi Sad, Serbia

Tatjana Vanić
​City Administration for Economy – City of Novi Sad, Rumenačka 110a, 21000 Novi Sad, Serbia

Tamara Gajić
Novi Sad School of Business, Vladimira Perića – Valtera 4, 21000 Novi Sad, Serbia

DOI:   ​​https://doi.org/10.31410/tmt.2019.617
​
4th International Thematic Monograph -   Modern Management Tools and Economy of Tourism Sector in Present Era, Belgrade, 2019,   Published by:  Association of Economists and Managers of the Balkans in cooperation with the Faculty of Tourism and Hospitality, Ohrid, North Macedonia;   ISSN 2683-5673,  ISBN 978-86-80194-29-5;   Editors:   Vuk Bevanda, associate professor, Faculty of Social Sciences, Belgrade, Serbia;   Snežana Štetić, full time professor, The College of Tourism, Belgrade, Serbia,   Printed by:  SKRIPTA International, Belgrade

Abstract: This study examines the effect of a certain personality dimensions and relationships between
leaders and followers in the context of tourism and the public sector. It also highlights the fact that the
personal characteristics of the employees are important for the organization and can be a „tool” for
improving the organizational and operational performance. The analysis included 200 respondents in
the services sector (tourism and public sector in Serbia). The tourism sector is characterized by entrepreneurial skills of the owner and the ability to market positioning, while the public sector operates
within the legal norms in the service of the citizens. In order to achieve the goals of the research, for the
analysis of independent T-test, correlation and regression were used. These findings can be used in the
implementation of new techniques in organizational contexts.

Keywords: Personal traits, LMX, BFI, Tourism, Public Sector, Service Sector.

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