MANAGEMENT OF TOURIST PERSONAL DATA PROTECTION IN COVID 19 – IT PERSPECTIVES, LEGAL AND ECONOMIC ASPECTS
Žaklina Spalević - Sinergija University, Rade Banjičića 76300 Bijeljina Republika Srpska, Bosnia and Herzegovina
Miloš Ilić - Academy of Professional studies South Serbia, Department of Agricultural and Food Studies Prokuplje,
Cirila i Metodija 1 18400 Prokuplje Serbia
DOI: https://doi.org/10.31410/tmt.2020.409
5th International Thematic Monograph - Modern Management Tools and Economy of Tourism Sector in Present Era, Belgrade, 2020, Published by: Association of Economists and Managers of the Balkans in cooperation with the Faculty of Tourism and Hospitality, Ohrid, North Macedonia; ISSN 2683-5673, ISBN 978-86-80194-42-4; Editors: Vuk Bevanda, associate professor, Faculty of Social Sciences, Belgrade, Serbia; Snežana Štetić, full time professor, The College of Tourism, Belgrade, Serbia, Printed by: SKRIPTA International, Belgrade
Abstract: During 2020, the Covid-19 pandemic left its mark on almost every sphere of the economy. Travel bans, bans on entry and exit and the countries in which people live, mandatory quarantine after entering another country, fear of mutual contacts and locking of large European and world cities have affected tourism to feel the effects of the pandemic. In order to reduce the movement of the population infected with this virus, it was not uncommon for the personal data of those infected to be published. This paper aims to analyze the legal and economic aspects of the protection of personal data of tourists during the Covid-19 pandemic. The paper also proposes a software solution that would enable better control and registration of infected persons, all with the aim of preventing the spread of the virus by travel.
Keywords: Covid-19, GDPR, IT solution, Deficit, Restriction of movement.
REFERENCES
Aburumman, A. A. (2020). Covid-19 impact and survival strategy in business tourism market:
the example of the UAE MICE industry. Humanities and social sciences communications,
7(141), 1-11. https://doi.org/10.1057/s41599-020-00630-8
Andrades, L., & Dimanche, F. (2019). Destination competitiveness in Russia: tourism professionals’
skills and competences. International Journal Contemp Hospit Manag, 31 (2),
910–930. https://doi.org/10.1108/IJCHM-11-2017-0769
Bakar, A.N., & Rosbi, S. (2020). Effect of Coronavirus disease (COVID-19) to tourism industry.
International Journal of Advanced Engineering Research and Science (IJAERS), 7(4),
189-193.
Bradford, L., Aboy, M., & Liddell, K. (2020). COVID-19 contact tracing apps: a stress test for
privacy, the GDPR, and data protection regimes. Journal of Law and the Biosciences, 7(1),
1-21.
Brouder, P. (2020). Reset redux: possible evolutionary pathways towards the transformation of
tourism in a Covid-19 world. Tourism Geograph, 1–7. https://doi.org/10.1080/14616688.
2020. 1760928
Fahey, R. A., Hino, A. (2020). Covid-19, digital privacy, and the social limits on data-focused
public health responses. International Journal of Information Management, 55, https://doi.
org/10.1016/j.ijinfomgt.2020.102181.
Farzanegan, M. R., Gholipour, H.F., Feizi, M., Nunko, R., & Andargoli, A. E. (2020). International
Tourism and Outbreak of Coronavirus (Covid-19): A Cross-Country Analysis,
Journal of Travel Research, https://doi.org/10.1177/0047287520931593
Gössling, S., Scott, D., & Hall, C.M. (2020). Pandemics, tourism and global change: a rapid
assessment of Covid-19. Journal of Sustainable Tourism, 29(1), 1–20. https://doi.org/
10.1080/09669582.2020.1758708
Gretzel, U., Fuchs, M., Baggio, R., Hoepken, W., Law, R., Neidhardt, J., Pesonen, J., Zanker,
M., Xiang, Z. (2020). e‑Tourism beyond COVID‑19: a call for transformative research, 22,
187-203.
Dwyer, L., Armenski, T., Cvelbar, L. K., Dragićević, V., & Mihalic, T. (2016). Modified Importance–
performance analysis for evaluating tourism businesses strategies: comparison of
Slovenia and Serbia. International Journal Tourism Research, 18(4), 327–340. https://doi.
org/10.1002/jtr.2052
Iacus, S.M., Natale, F., Santamaria, C., Spyratos. S., Vespe, M. (2020). Estimating and projecting
air passenger traffic during the Covid-19 coronavirus outbreak and its socio-economic
impact. Safety Sci 104791. https://doi.org/10.1016/j.ssci.2020.104791
Kumudumali, S. H. T. (2020). Impact of Covid-19 on Tourism Industry: A Review. MPRA,
https://mpra.ub.uni-muenchen.de/id/eprint/102834
Sigela, M. (2020). Tourism and COVID-19: Impacts and implications for advancing and resetting
industry and research. Journal of Business Research, 117, 312-321.
Ventrella, E. (2020). Privacy in emergency circumstances: data protection and the Covid-19
pandemic. ERA Forum, 21, 379–393. https://doi.org/10.1007/s12027-020-00629-3
Zwitter, A., & Gstrein, O. (2020). Big data, privacy and COVID-19 – learning from humanitarian
expertise in data protection. Journal of International Humanitarian Action. 5(4), 1-7.
Keywords: Covid-19, GDPR, IT solution, Deficit, Restriction of movement.
REFERENCES
Aburumman, A. A. (2020). Covid-19 impact and survival strategy in business tourism market:
the example of the UAE MICE industry. Humanities and social sciences communications,
7(141), 1-11. https://doi.org/10.1057/s41599-020-00630-8
Andrades, L., & Dimanche, F. (2019). Destination competitiveness in Russia: tourism professionals’
skills and competences. International Journal Contemp Hospit Manag, 31 (2),
910–930. https://doi.org/10.1108/IJCHM-11-2017-0769
Bakar, A.N., & Rosbi, S. (2020). Effect of Coronavirus disease (COVID-19) to tourism industry.
International Journal of Advanced Engineering Research and Science (IJAERS), 7(4),
189-193.
Bradford, L., Aboy, M., & Liddell, K. (2020). COVID-19 contact tracing apps: a stress test for
privacy, the GDPR, and data protection regimes. Journal of Law and the Biosciences, 7(1),
1-21.
Brouder, P. (2020). Reset redux: possible evolutionary pathways towards the transformation of
tourism in a Covid-19 world. Tourism Geograph, 1–7. https://doi.org/10.1080/14616688.
2020. 1760928
Fahey, R. A., Hino, A. (2020). Covid-19, digital privacy, and the social limits on data-focused
public health responses. International Journal of Information Management, 55, https://doi.
org/10.1016/j.ijinfomgt.2020.102181.
Farzanegan, M. R., Gholipour, H.F., Feizi, M., Nunko, R., & Andargoli, A. E. (2020). International
Tourism and Outbreak of Coronavirus (Covid-19): A Cross-Country Analysis,
Journal of Travel Research, https://doi.org/10.1177/0047287520931593
Gössling, S., Scott, D., & Hall, C.M. (2020). Pandemics, tourism and global change: a rapid
assessment of Covid-19. Journal of Sustainable Tourism, 29(1), 1–20. https://doi.org/
10.1080/09669582.2020.1758708
Gretzel, U., Fuchs, M., Baggio, R., Hoepken, W., Law, R., Neidhardt, J., Pesonen, J., Zanker,
M., Xiang, Z. (2020). e‑Tourism beyond COVID‑19: a call for transformative research, 22,
187-203.
Dwyer, L., Armenski, T., Cvelbar, L. K., Dragićević, V., & Mihalic, T. (2016). Modified Importance–
performance analysis for evaluating tourism businesses strategies: comparison of
Slovenia and Serbia. International Journal Tourism Research, 18(4), 327–340. https://doi.
org/10.1002/jtr.2052
Iacus, S.M., Natale, F., Santamaria, C., Spyratos. S., Vespe, M. (2020). Estimating and projecting
air passenger traffic during the Covid-19 coronavirus outbreak and its socio-economic
impact. Safety Sci 104791. https://doi.org/10.1016/j.ssci.2020.104791
Kumudumali, S. H. T. (2020). Impact of Covid-19 on Tourism Industry: A Review. MPRA,
https://mpra.ub.uni-muenchen.de/id/eprint/102834
Sigela, M. (2020). Tourism and COVID-19: Impacts and implications for advancing and resetting
industry and research. Journal of Business Research, 117, 312-321.
Ventrella, E. (2020). Privacy in emergency circumstances: data protection and the Covid-19
pandemic. ERA Forum, 21, 379–393. https://doi.org/10.1007/s12027-020-00629-3
Zwitter, A., & Gstrein, O. (2020). Big data, privacy and COVID-19 – learning from humanitarian
expertise in data protection. Journal of International Humanitarian Action. 5(4), 1-7.

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